Shipping Policy

Order Processing

All Skylen products are made to order. Orders are typically processed within 2–5 business days before shipment. Customers may optionally select Priority Processing during checkout, which places the order in an expedited processing queue.

Priority Processing

Customers may choose Priority Processing during checkout for an additional fee. Priority Processing gives eligible orders higher production and fulfillment priority. While we aim to process these orders faster, exact delivery dates cannot be guaranteed due to courier operations and external factors beyond our control.

Shipping Timeline

Once shipped, orders are generally delivered within 4–10 business days depending on your location, courier availability and serviceability.

Delivery timelines are estimates and may vary for remote locations, peak seasons, public holidays or unforeseen logistics delays.

Courier Partners

SKYLEN works with trusted logistics partners including Ekart and Delhivery to deliver orders across India.

Courier partners may vary depending on serviceability, location and operational requirements.

Tracking Information

Tracking details will be shared once your order has been shipped.

Customers can track eligible orders using the tracking information provided and may also view order status updates through their SKYLEN account dashboard.

Shipping Charges

Shipping charges, if applicable, along with optional service charges such as Priority Processing and Gift Packaging, will be displayed during checkout before payment is completed.

Cash On Delivery Orders

Cash On Delivery (COD) is available on eligible orders and locations only.

Customers selecting COD must ensure that someone is available to receive and pay for the order at the delivery address.

Delays

Delivery timelines may occasionally be affected by weather conditions, public holidays, courier disruptions, or other unforeseen circumstances beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping information. Skylen is not responsible for delays or failed deliveries caused by incorrect addresses.

Failed Deliveries

Orders returned due to incorrect address details, repeated delivery failures, refusal to accept delivery or failure to receive a Cash On Delivery order may be cancelled by SKYLEN.

Contact Us

For shipping-related questions, please contact us at: